A virtual business number is much more than just a number that will always stay with you, no matter whether you move, change banner or cell phone. It is the smart way to keep your customers without having to change your telephone number. After all, your business relationships are your greatest investment.
A virtual business number is also a sophisticated call routing system that allows you to monitor your call answering service according to various business rules, like large corporations do, without having to pay a hefty price for a telephone system.
And, of course, you can combine a prestige number with a virtual business number to increase your company's reach and visibility today.
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With intelligent call routing by 6Telecom, your company can publish one single number for all your sites. The system can forward incoming calls from your customers to the branch of your choice according to the origin of the call and selected criteria. Combining this service with a vanity number gives you access to a powerful marketing tool that makes it easy for your customers to memorize your number.
There are three options:
- Fully automated routing without any intervention from the caller;
- Fully automated routing with confirmation of the suggested destination to the caller;
- Routing as per the caller's choice.
Intelligent call routing is the perfect solution for multi-location companies who want to present one single telephone number for their customers.