Discover Direct Routing For Microsoft Teams
Upgrade Microsoft Teams to a cloud-based phone system with advanced features like call transfer, multi-level auto attendants, and call queues.
| User Type | Standard Office User | Mobile Office User | Power Office User |
|---|---|---|---|
|
Price |
$15.00
|
$16.50
|
$20
|
|
Calling Features
|
|
|
|
|
Extension Dialling
|
|
|
|
|
Personal DID Number
|
|
|
|
|
North American LD
|
Unlimited
|
Unlimited
|
Unlimited
|
|
Call Forward |
|
|
|
|
Twin to Mobile |
|
|
|
|
Hold/Park |
|
|
|
|
Softphone |
X |
|
|
|
Voicemail as Email |
|
|
|
|
Custom Music on Hold |
|
|
|
|
Auto-Attendant |
Unlimited |
Unlimited |
Unlimited |
|
Custom Coverage Destinations |
|
|
Yes |
|
Dynamic Outbound CLID |
|
|
|
|
Collaboration |
|
|
|
|
Conference Calling
|
X
|
X
|
|
|
Video Conferencing |
x |
x |
|
|
Room Support |
X |
X |
|
|
Instant Messaging |
X |
X |
|
|
File Sharing |
X |
X |
|
|
Screen Sharing |
X |
X |
|
|
Additional Features |
|
|
|
|
Call Recording |
$5/mo Extra |
$5/mo Extra |
$5/mo Extra |
|
Automatic Call Distribution |
$5/mo Extra |
$5/mo Extra |
$5/mo Extra |
Choose your plan
All rates are based upon a 36-month contract and the prices are subject to change
Direct Routing Only User
$8.00
per month/per user
- DID
- e911
- CRTC compliance fee
- Unlimited NA long distance
- SIP Trunk
- SBC usage (the customer buys their own license off their existing Microsoft Enterprise Agreement)
MS Teams User
$22.75
per month/per user
- MS Teams Business Voice License
- DID
- e911
- CRTC compliance fee
- Unlimited NA long distance
- SIP Trunk
- SBC usage
Not for Profit Teams User
$14.75
per month/per user
- MS Teams NFP Business Voice License
- DID
- e911
- CRTC compliance fee
- Unlimited NA long distance
- SIP Trunk
- SBC
Simplify communications with an all-in-one solution
- Work smarter by bringing together calling, chat and meetings in an all-in-one app.
- Quickly start a call from chat, contact card, Outlook or Teams
Cloud auto attendant
Call Forwarding
Call Queue
Video Meeting
Call from anywhere, on any device
- Stay connected with a single phone number across your computer, mobile devices and desk phone.
- Turn a chat into a call or a call into a group meeting without hanging up or re-dialing.
- Add flexibility to meetings with a dial-in number, integrated into every online meeting
Computer
Mobile devices
Desk phone
Streamline Management
- Full Integration With Microsoft Apps. Your Teams users can experience inbound and outbound telephone calls on any device or within Office 365 applications
- Get dial tone your way with a calling plan from Digitcom.
Ms Integration
Call Forwarding
Video Meeting
Hold Music
Advanced call handling features
- Your Teams users can experience inbound and outbound telephone calls on any device or within Office 365 applications.
- Break down your business's Teams usage by user, activity, device, and more.
- Bring your team up to speed with recording and call monitoring options to help you train new hires faster.
HD Voicecall
Call monitoring
Local or National Number
Explore Other Solutions
FAQ
Most frequent questions and answers
Direct Routing refers to connecting Microsoft Teams to the PSTN (traditional phone) network. Although Teams is often used as an internal collaboration tool, Microsoft has developed a way for the platform to be used as a business phone system.
We connect your Teams users to the PSTN by implementing a Microsoft-Certified Session Boarder Controller (SBC) within Digitcom’s resilient cloud-based network, where we aggregate several Class 1 carriers. This is then connected to the PSTN network, allowing seamless calling between Teams and the traditional telephone network.
Migration is quick and straightforward. In collaboration with your IT team, we take care of the set-up for you, connecting your existing infrastructure to our cloud network and managing the connections.
You can access any desktop or mobile device with internet connectivity with the Microsoft Teams app installed.
With the appropriate Microsoft Office 365 subscription and Business Voice License add-on, you are ready to go!
Yes, you can port of all your existing numbers to the Digitcom Direct Routing service.
